Return & Refund Policy

At N B Organic Mart, we ensure that our customers receive only the freshest and highest-quality organic vegetables. Since our products are perishable, we follow a strict No Return and No Exchange Policy.

1. Damaged or Defective Products

• If you receive any damaged or defective vegetables, you must inform us within 4 hours of receiving the order.
• Please send us clear photos of the damaged products via email or WhatsApp for verification.
• Once approved, we will process your refund.

2. Refund Process

• After verification, your refund will be credited to your original method of payment within 7–10 business days.
• As our products are perishable, you will need to place a new order separately for replacements.

3. Important Notes

• No returns or exchanges will be accepted under any circumstances.
• Refund requests without photos or reported beyond 4 hours will not be eligible.

4. Contact Information

For refund-related queries, please reach out to us:

📞 Phone: 9428970221
📧 Email: nborganicmart2021@gmail.com